PARTY CENTRAL OUTLET — SHIPPING & PICKUP POLICY

Last updated: 10 November 2026

Australia-Wide Shipping

Party Central Outlet offers Australia-wide shipping at a flat rate of $15.00 per order, where this rate is available at checkout.

Shipping availability and charges will be confirmed during checkout. Some oversized, bulky or restricted products may have different delivery requirements.

Order Processing & Dispatch

We aim to pick, pack and dispatch all paid orders within two business days (48 hours excluding weekends and NSW public holidays).

This is an estimated processing timeframe, not a guaranteed dispatch date.

During busy periods, major sales or unforeseen circumstances, processing may take longer.

Estimated Delivery Times

Once dispatched, standard delivery generally takes approximately:

• Metro and CBD areas: 2–5 business days.

• Regional areas: 3–7 business days.

• Remote areas: Delivery may take longer.

These are estimates only. Actual delivery times depend on the courier, destination and transport conditions.

Stock Availability

Party Central Outlet carries a large and constantly changing range of party supplies, seasonal products and clearance merchandise.

Although we make reasonable efforts to maintain accurate inventory records, website stock quantities may occasionally differ from actual availability.

If an item in your order is unavailable, we reserve the right to cancel and refund that item, including any applicable delivery charge attributable to it.

We will notify you as soon as reasonably practicable. Available items in the same order may still be dispatched.

We will not substitute products without your agreement.

Local Pickup — Wollongong

Customers may select local pickup where available at checkout.

Pickup address:

Party Central Outlet
324 Keira Street
Wollongong NSW 2500

Please wait until you receive confirmation that your order is ready for collection before attending.

Bring your order confirmation when collecting.

Incorrect Delivery Details

Customers are responsible for providing accurate delivery information at checkout.

If incorrect details result in a parcel being returned, additional delivery charges may apply where legally permitted.

Delayed, Missing or Damaged Parcels

If your parcel is delayed, missing or arrives damaged, please contact us at info@balloonexpressions.com.au with your order number.

We will investigate the issue and provide any remedy required under Australian Consumer Law.

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.

Contact Us

Party Central Outlet
324 Keira Street, Wollongong NSW 2500
Email: info@balloonexpressions.com.au
Website: www.partycentral.co